LuvCause LLC ("LuvCause") is committed to protecting children and maintaining a safe platform. This page outlines our child safety standards, policies, and reporting mechanisms as required by Apple App Store and Google Play Store guidelines.

Zero Tolerance: LuvCause has zero tolerance for child sexual abuse material (CSAM), child exploitation, grooming, or any content that endangers minors. Violations result in immediate account termination and reporting to authorities.

1. Age Requirements

LuvCause's dating, matching, and direct messaging features are strictly limited to users who are 18 years of age or older. We verify age during registration and may request additional verification at any time.

Users under 18 are not permitted to create accounts or access dating or messaging features. NGO-hosted events may be discoverable by users of all ages for informational purposes only; however, participation in social and dating features requires users to be 18+.

2. Prohibited Content & Behavior

The following are strictly prohibited on LuvCause:

3. Content Moderation

We employ multiple layers of protection to keep our platform safe:

4. Reporting Mechanism

If you encounter content or behavior that violates our child safety standards, please report it immediately through any of the following channels:

In-App Reporting

Use the report button on any profile, message, or event within the LuvCause app. Select "Child Safety Concern" as the report category for priority review.

Email Reporting

Contact our dedicated safety team at:
safety@luvcause.com

Include as much detail as possible: usernames, screenshots, message content, and dates. All reports are treated confidentially.

5. Response & Enforcement

Upon receiving a report, we will:

  1. Review the report within 24 hours (priority for child safety reports)
  2. Remove violating content and suspend or permanently ban offending accounts
  3. Preserve evidence as required for legal proceedings
  4. Report CSAM and exploitation to the National Center for Missing & Exploited Children (NCMEC) via the CyberTipline
  5. Cooperate fully with law enforcement investigations

6. Cooperation with Authorities

LuvCause cooperates with law enforcement and child safety organizations worldwide. We report confirmed CSAM to:

7. External Resources

If you or someone you know is in danger, please contact these resources:

8. Parental Guidance

Parents and guardians should be aware that LuvCause is a dating and social platform intended for adults 18+. We recommend:

9. Policy Updates

We regularly review and update our child safety standards to align with best practices, legal requirements, and platform store guidelines. Material changes will be posted on this page with an updated date.

Safety Contact

For child safety concerns, reports, or questions about this policy:

LuvCause LLC — Safety Team
Email: safety@luvcause.com

General support: support@luvcause.com