Privacy Policy

This Privacy Policy describes how LuvCause LLC ("LuvCause," "we," "us," or "our") collects, uses, and shares information when you use our mobile application and website (collectively, the "Service").

1. Information We Collect

Account Information

When you create an account, we collect information such as your name, email address, date of birth, profile photo, and other details you choose to provide in your profile.

Profile & Preference Data

We collect information about causes and events you're interested in, your preferences, and any content you post on your profile.

Messages & Communications

We process messages you send and receive through the Service, as well as communications with our support team.

Event & Interest Data

We collect data about events you browse, show interest in, or attend, including interactions with NGO-hosted events.

Device & Usage Information

We automatically collect device information (device type, operating system, unique identifiers), IP address, app usage data, and analytics to improve the Service.

Location Data

With your permission, we may collect precise or approximate location data to show nearby events and relevant matches.

2. How We Use Your Information

• Provide, maintain, and improve the Service
• Match you with people who share your interests in causes and events
• Enable messaging and social features
• Process and display NGO-hosted events
• Send notifications about matches, messages, and events
• Detect, prevent, and address fraud, abuse, and safety issues
• Comply with legal obligations
• Analyze usage patterns to improve user experience

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• With other users: Profile information and interests visible to other users as part of the Service
• With NGO partners: Event attendance and interest data with organizations hosting events you engage with
• Service providers: Third parties that help us operate the Service (hosting, analytics, customer support)
• Legal requirements: When required by law, court order, or to protect rights and safety
• Business transfers: In connection with a merger, acquisition, or sale of assets

4. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time. Some information may be retained as required by law or for legitimate business purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your account and personal data
• Export your data in a portable format
• Opt out of certain data processing activities
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at support@luvcause.com.

7. Children's Privacy

LuvCause's dating and messaging features are intended for users 18 years of age and older. We do not knowingly collect personal information from children under 18 for these features. See our Child Safety Standards for more information.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.